Thank you for choosing Taxvisors.in for your tax consultation needs. This Refunds/Cancellations Policy outlines our guidelines regarding refunds and cancellations for our services. By using our website and engaging our services, you agree to comply with the terms and conditions described herein.

1. Refunds:

1.1 Eligibility for Refunds:

Refunds are subject to the type of service and specific circumstances. We offer refunds in the following situations:

• Inaccurate or incomplete services: If our tax consultation services are found to be materially inaccurate or incomplete, we will work with you to rectify the issue. If the issue remains unresolved, you may be eligible for a refund.
• Failure to provide services: If we fail to deliver the agreed-upon tax consultation services due to circumstances beyond our control or a genuine inability to provide the services, you may be eligible for a refund.
• Duplicate payments: In the event of accidental duplicate payments for the same service, we will refund the duplicate payment amount upon notification.

1.2 Refund Request Process:

To request a refund, you must contact our customer support team and provide relevant information regarding your claim. We will review your request and, if deemed eligible, initiate the refund process.

1.3 Refund Method:

Refunds will be processed using the original payment method used for the transaction. Please note that the processing time for refunds may vary depending on the payment provider and may take several business days to reflect in your account.

1. Cancellations:

2.1 Cancellation of Services:

If you wish to cancel your tax consultation service before it has been provided, please contact our customer support team as soon as possible. We will assess the cancellation request based on the stage of service delivery and any applicable cancellation fees.

2.2 Cancellation Fees:

Depending on the circumstances and the progress of the tax consultation service, cancellation fees may apply. These fees may vary and will be communicated to you at the time of cancellation.

1. Non-Refundable Services:

3.1 Certain services offered by Taxvisors.in may be non-refundable, including but not limited to:

• Services already provided or completed in full.
• Services for which cancellation requests are received after the agreed-upon deadline.
• Services provided on an expedited or rush basis.

1. Amendments to the Refunds/Cancellations Policy:

We reserve the right to modify or update this Refunds/Cancellations Policy at any time without prior notice. Any changes will be effective upon posting the updated version on our website. It is your responsibility to review this policy periodically.

1. Contact Us:

If you have any questions or concerns regarding our Refunds/Cancellations Policy, please contact our customer support team at Support@taxvisors.in.

By using our services, you acknowledge that you have read, understood, and agree to comply with this Refunds/Cancellations Policy.

Last updated: June 15, 2023.